Warranty terms for OEM air purifier and UV sterilizer orders.
Warranty period and covered items are confirmed in the sales contract based on model and order type.
Spare filters, motors, PCBA and accessories can be supplied for distributor after-sales programs.
Damage caused by misuse, incorrect voltage, unauthorized repair, water ingress or improper installation is not covered.
Provide order number, photos/video, issue description and quantity. Our team will evaluate replacement or parts support.
